AI Review Responses

Respond to every review. Sound like you.

Ovation drafts personalized Google review responses in seconds — empathetic, on-brand, and never generic. You approve, it sends.

JM
Jessica M.
2 days ago

Food was good but we waited 40 minutes for a table even with a reservation. Server was apologetic but it really put a damper on the evening. Might try again on a less busy night.

AI Draft Tone: Empathetic & Professional


The difference

Generic vs. yours.

"Great food, slow service"
Generic

Thank you for your feedback. We appreciate you dining with us.

Ovation

Hey — glad you liked the food. Speed's been an issue on weekends and we're hiring another server to fix it. Hope to see you back when things smooth out.

"Best pizza in town!"
Generic

Thank you for your kind review! We look forward to serving you again.

Ovation

That means a lot — our dough recipe took two years to get right so hearing that makes it all worth it. Next time you're in, ask about the burrata special.

"Won't be back"
Generic

We're sorry to hear about your experience. Please reach out so we can make it right.

Ovation

I'm sorry we let you down. If you're open to it, I'd like to understand what happened — my direct line is on our website. No pressure, just want to learn from this.

~30s Avg draft time
100% Reviews responded to
4.6→4.8 Avg rating lift

Pricing

Simple, honest pricing.

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$29 / month
  • 1 location
  • 50 reviews / month
  • AI responses
  • Google integration
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$99 / month
  • 10 locations
  • Unlimited reviews
  • Multi-brand
  • API access
  • Priority support
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